IMPORTANT NOTICE

Dear Customer

We need to confirm that your account information is correct and up-to-date and check that you are happy with the way that we communicate with you. 

With that in mind please take a few moments to read our Privacy Policy and fill-out and send the form below:

Account Information Form

Preferred method of contact (please tick all that apply):

By using this form you agree with the storage and handling of your data by this website.

Privacy Policy

Hope’s Auctioneers and Land Agents. This privacy policy explains how we use any personal data we collect from you to fulfill our contract with you.

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Data Security
  • Marketing
  • Access to your information and correction
  • How to contact us

What information do we collect about you?

We collect information about you when you enter into a contract with us to provide services to you or your business.  We also collect information when you voluntarily complete surveys or provide feedback. 

This information will typically include your Name and Address, email address and telephone numbers. There may be other information held relevant to the contract you have with us.

How will we use the information about you?

Personal information which you supply to us may be used in a number of ways, for example:

  • To contact you regarding any changes in our services.
  • Email marketing

We will not disclose any information without your permission except if required to do so by law.

Data Security

We take the security of your data very seriously and will take all reasonable steps to ensure that we have adequate measures in place to ensure that we comply with any obligations placed on us by Data Protection Legislation.

We may export personal data you supply us with outside the UK/EU for the purposes of storage and data processing.  If we do, we will make sure that your data remains secure and we will not do so without your consent.

We will retain your personal information for as long as is necessary to meet legal requirements.

Marketing

If you have signed up to receive our email newsletter your email will be stored on our MailChimp account. Please read the MailChimp Privacy Policy.

If you no-longer want to receive our newsletter you can unsubscribe via a link at the bottom of the newsletter or please email us at auctioneers@hopesauction.co.uk outlining your objection and we will cease sending marketing information to you.

Access to your information and correction

You have the right to request a copy or delete any of the information we hold about you.  If you would like a copy of some or all of your personal information, please email or write to us at Hope’s Auction Co. Ltd. Syke Road, Wigton, Cumbria, CA7 9NS

We want to make sure your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.

How to contact us

For further information on how your information is used, how we maintain the security of your information and your rights to access information we hold on you, please contact auctioneers@hopesauction.co.uk or telephone 016973 42202.

Document updated: 15th May 2018